Privacy Policy

1. Introduction

Atrade FZE ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website motocell.ae or use our services.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with the practices described, please do not use our website or services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name, company name, and contact information (email, phone, address)
• Business information and credentials
• Order history and transaction details
• Communication records and correspondence
• Information submitted through contact forms or inquiries

We also automatically collect certain information when you visit our website, including IP address, browser type, device information, pages visited, and time spent on pages.

3. How We Use Your Information

We use collected information for the following purposes:

• Processing and fulfilling orders and transactions
• Communicating with you about orders, products, and services
• Providing customer support and responding to inquiries
• Improving our website, products, and services
• Sending marketing communications (with your consent)
• Complying with legal obligations and preventing fraud

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations (shipping, payment processing)
• Business partners and suppliers when necessary for order fulfillment
• Legal authorities when required by law or to protect our rights
• In connection with business transfers or mergers

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the Contact section.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. For detailed information about our use of cookies, please refer to our Cookie Policy.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact:

Atrade FZE
Office 305, The Binary Tower
Business Bay, Dubai, United Arab Emirates
Phone: +37253269680
Email: motocell.trading@gmail.com